FAQs

Not always. Some categories require a referral, while others can self-enrol. Our clinic can help guide you through the process. Call Office 186, Coburns Rd, Melton VIC 3337 (03) 8000 5056 Info@deltahearing.com.au

Eligibility includes pensioners, veterans, DVA cardholders, and Australian Defence Force members. You can check your eligibility online or contact Delta Hearing Clinic for help.

Yes, fully subsidised hearing aids are available, and you can also choose top-up models with advanced features.

To apply for government-funded hearing services, you need to complete an application form and provide necessary documentation such as proof of eligibility. Delta Hearing Clinic can assist you with the application process and ensure you have all the required information.

The frequency of receiving new hearing aids through government funding varies based on individual needs and eligibility criteria. Typically, eligible individuals can receive new hearing aids every 3-5 years. Our team at Delta Hearing Clinic can provide specific guidance based on your situation.

While many services and hearing aids are fully subsidized, there may be some out-of-pocket costs for certain advanced features or additional services. Delta Hearing Clinic can provide detailed information on any potential costs and help you understand your options.

Government funding provides access to a range of hearing aids, including fully subsidized basic models and top-up models with advanced features. Our audiologists at Delta Hearing Clinic can help you choose the best option based on your needs and preferences.

Government funding provides access to a range of hearing aids, including fully subsidized basic models and top-up models with advanced features. Our audiologists at Delta Hearing Clinic can help you choose the best option based on your needs and preferences.

The frequency of receiving new hearing aids through government funding varies based on individual needs and eligibility criteria. Typically, eligible individuals can receive new hearing aids every 3-5 years. Our team at Delta Hearing Clinic can provide specific guidance based on your situation.

To apply for government-funded hearing services, you need to complete an application form and provide necessary documentation such as proof of eligibility. Delta Hearing Clinic can assist you with the application process and ensure you have all the required information.

While many services and hearing aids are fully subsidized, there may be some out-of-pocket costs for certain advanced features or additional services. Delta Hearing Clinic can provide detailed information on any potential costs and help you understand your options.

At Delta Hearing Clinic, our clinicians offer safe, gentle earwax removal using techniques like microsuction or warm water irrigation—avoiding the risks associated with home remedies or cotton swabs.

You can try: A warm water rinse with a rubber bulb syringe Over-the-counter ear drops to soften the wax A few drops of olive or mineral oil Avoid inserting anything into the ear canal. If symptoms persist, consult a professional.

Common symptoms include: A feeling of fullness or blockage in the ear Hearing loss or muffled sound Earache or discomfort Itching or unusual odour Dizziness or balance issues

It is not recommended. Cotton buds can push wax deeper into the ear canal, increasing the risk of blockages, infections, or even damaging the eardrum.

No. Earwax (cerumen) is beneficial in normal amounts. It protects your ears by trapping dust and debris, has antibacterial properties, and helps maintain proper moisture levels in the ear canal.

Most people do not need to clean their ears regularly. The ears are self-cleaning, and earwax usually exits the canal naturally. You only need to clean your ears when you experience symptoms like blockage, discomfort, or hearing difficulty.

A: It's important to consult a professional at Delta Hearing Clinic if you experience any of the following symptoms related to earwax build-up: 1. Persistent ear pain or discomfort: If you have ongoing pain or a feeling of fullness in your ear that doesn't go away, it may be more than just a simple blockage. 2. Sudden or ongoing hearing loss: Earwax can cause temporary hearing loss, but if you experience sudden or persistent loss of hearing, you should have it evaluated by an audiologist. 3. Discharge or foul smell from the ear: Any unusual discharge or odor could indicate an infection or other serious issue. 4. Dizziness or balance problems: Earwax can affect your balance and cause dizziness, which could be dangerous. At Delta Hearing Clinic, we are dedicated to providing exceptional hearing healthcare with a personalized approach. Our team of experts will safely and effectively address earwax concerns and ensure your hearing health is maintained. If you are experiencing any of these symptoms, don't hesitate to schedule an appointment with us.

Yes. Micro-suction uses gentle suction under direct vision, reducing the risk of infection or eardrum damage compared with traditional syringing. Our audiologists are trained in micro-suction techniques.

Most appointments take 15–30 minutes, including a brief ear health check and the removal procedure, so you can get back to your day quickly.

Daily ear-drop use isn’t recommended. Over-use can irritate the canal. Use softening drops only when you feel wax is hardening, or as advised by a hearing-care professional.

No. Clinical studies show ear candling is ineffective and can cause burns, blockages, or perforated eardrums. Stick to evidence-based methods or visit a professional.

Medicare generally doesn’t cover routine earwax removal, but you may be covered under your Medicare or private health extras. Please call our reception team to check your eligibility before your visit

Children’s ears are usually self-cleaning. Only wipe the outer ear with a damp cloth; avoid inserting anything into the ear canal. If you suspect a blockage, see a paediatric audiologist.

If earwax is not treated, it can cause infections, balance problems, or temporary hearing loss. Early evaluation and treatment can prevent these complications and maintain your hearing health.

Yes, hearing aids can impede the natural movement of earwax, causing it to accumulate around the earpiece. Regular professional cleaning and maintenance of your hearing aids can help keep both your ears and devices clear.

Apply softening drops (if advised) 1–2 days before your visit, bring your hearing aids or earplugs for inspection, and arrive a few minutes early for a quick intake form.

After professional earwax removal, it is advisable to keep your ears dry for 24–48 hours. You can use earplugs or a shower cap to prevent water from entering your ears.

If your ears were blocked due to wax, you may notice an immediate improvement in hearing after removal.

Yes, severe wax buildup can affect your balance and contribute to dizziness in some cases.

Ear syringing is less commonly used now due to risks. At Delta Hearing Clinic, we prefer safer methods like micro-suction or manual removal.

Although tinnitus cannot be cured, there are several treatments available to manage and reduce its symptoms. These include hearing aids, cognitive behavioral therapy, and tinnitus retraining therapy. At Delta Hearing Clinic, we provide customized tinnitus management plans to help you achieve relief.

Common signs of hearing loss include difficulty hearing in noisy environments, needing to increase the volume on devices, frequently asking others to repeat themselves, and experiencing ringing in the ears. If you notice any of these symptoms, schedule a hearing test at Delta Hearing Clinic for a comprehensive assessment.

Using hearing protection in noisy environments and avoiding excessive noise exposure can help prevent hearing loss.

Yes, prolonged exposure to loud noises can cause temporary or permanent hearing loss.

Hearing loss can be sensorineural, conductive, or mixed. Each type has different causes and treatments.

At Delta Hearing Clinic, we offer a wide range of hearing services including comprehensive hearing assessments, personalized treatment plans, hearing aid fittings, tinnitus management, pediatric audiology care, and more. Our experienced audiologists are dedicated to providing top-quality care to help you reconnect with the sounds you love.

Battery life depends on the type of hearing aid and usage, typically lasting between 3-7 days.

Choosing the right hearing aid depends on your level of hearing loss, lifestyle, and budget. Our audiologists at Delta Hearing Clinic can help you select the best option tailored to your needs. We offer a range of hearing aids from leading manufacturers to ensure you get the best solution.

It may take a few weeks to adapt. Gradual daily use can help your brain adjust to new sounds.

Hearing aids significantly improve hearing but do not restore it to normal levels.

Yes, hearing aids can be programmed to fit your hearing needs. Adjustments can be made by an audiologist.

No, a referral is not required, but having one may allow you to claim Medicare benefits.

The cost of a hearing test can vary. However, government subsidies may be available for pensioners and veterans, making it more affordable. Contact Delta Hearing Clinic to learn more about our pricing and available subsidies.

Yes, scheduling an appointment ensures we can provide you with a comprehensive hearing assessment. Book your appointment online or call Delta Hearing Clinic to secure your spot.

It’s recommended to have a hearing check annually, especially if you already experience hearing issues.

Yes, some private health insurance plans and government programs offer financial assistance for hearing aids, helping to reduce the overall cost.

Many of our tests at Delta Hearing Clinic are bulk billed for eligible clients. We are committed to making hearing healthcare accessible and affordable. To determine if your specific hearing test is covered, we recommend contacting us directly to check your eligibility. Our team is here to guide you through the process and ensure you receive the best possible care tailored to your needs. Feel free to reach out to us for more detailed information and personalized assistance.

Yes, Delta Hearing Clinic is proud to support our senior community by offering eligible pensioners subsidized hearing services under government-funded programs. These programs are designed to make essential hearing healthcare more accessible and affordable. If you're an eligible pensioner, you may qualify for a range of hearing services, including hearing assessments, hearing aid fittings, and ongoing support at a reduced cost. Our team is dedicated to providing personalized care to ensure you achieve the best possible hearing outcomes. For more information about eligibility and how to apply, please contact us directly (03) 8000 5056 or visit our website. https://www.deltahearing.com.au/contact-us

We recommend having your hearing aids professionally cleaned and checked every 6 months.

Try basic troubleshooting like changing batteries, checking for wax blockage, and ensuring it’s turned on. If issues persist, contact us for a service appointment.

Yes, we service most major hearing aid brands, regardless of where they were purchased.

Absolutely. We provide complimentary cleaning services and maintenance advice for our clients.

To protect your hearing aids from wax damage, clean them regularly and use wax guards. Our team at Delta Hearing Clinic can demonstrate the proper cleaning techniques.